Nothing About Us Without Us: a participatory design for an Inclusive Signing Tiago Robot

The success of the interaction between the robotics community and the users of these services is an aspect of considerable importance in the drafting of the development plan of any technology. This aspect becomes even more relevant when dealing with sensitive services and issues such as those related to interaction with specific subgroups of any population. Over the years, there have been few successes in integrating and proposing technologies related to deafness and sign language. Instead, in this paper, we propose an account of successful interaction between a signatory robot and the Italian deaf community, which occurred during the Smart City Robotics Challenge (SciRoc) 2021 competition 1. Thanks to the use of a participatory design and the involvement of experts belonging to the deaf community from the early stages of the project, it was possible to create a technology that has achieved significant results in terms of acceptance by the community itself and could lead to significant results in the technology development as well.