A new evolution of IT. The integration between lean enterprise and crowdworking. A theoretical model

The paper highlights the development of IT and crowd working integrated in the lean enterprise. The aim of this paper is to identify the role of IT in “Lean” production systems and define crowd working evolution in order to advance an organizational model, focusing on digital crowd work in firms, which we define here as the performance of tasks online by distributed crowd workers who can have a work contract with the firm or not. This study reflects on some questions. What could be the definition of "working" or the activity on work of an individual? Can it be said that the approach to Lean Enterprise flexibility of organizational boundaries of enterprise also involves the entity that performs active action on the job? The research is carried out by analyzing the literature in depth and conducting exploratory investigation following a qualitative methodology. The literature analyzed and the forward-thinking of the authors reveals an integration model that highlights Lean Enterprise and Crowdworking innovative concept. Analyzing the crowd work where the interactions involve workers and voluntary workers, we can trace a new perspective in coherence with e-Lean Enterprise.