Artificial Intelligence (AI) is transforming the advertising industry, raising important questions about its impact on brand authenticity. This study examines how AI-driven advertising affects consumer perceptions of authenticity, using focus groups to explore consumer attitudes. The findings reveal that transparency in AI use plays a crucial role in maintaining brand authenticity-brands that openly disclose AI involvement reinforce credibility and strengthen consumer trust. When used ethically and responsibly, AI has the potential to enhance rather than undermine authenticity. However, this effect is shaped by factors such as clear communication, consumer awareness, and alignment with brand values..By bridging AI-driven advertising with existing literature on brand authenticity, this research advances the discussion on responsible AI integration in marketing. It highlights the need for clear regulations to prevent deceptive practices and positions AI as a tool for ethical innovation rather than a threat to authenticity.

How Artificial Intelligence in Advertising Impacts Consumer Perceptions of Brand Authenticity / Matteucci, Albachiara; Baccelloni, Angelo. - (2025), pp. 561-566. (Intervento presentato al convegno Sinergie-SIMA Management Conference - Tertiarization & sustainability new challenges for management in the digital era tenutosi a University of Genova - Italy).

How Artificial Intelligence in Advertising Impacts Consumer Perceptions of Brand Authenticity

Angelo Baccelloni
2025

Abstract

Artificial Intelligence (AI) is transforming the advertising industry, raising important questions about its impact on brand authenticity. This study examines how AI-driven advertising affects consumer perceptions of authenticity, using focus groups to explore consumer attitudes. The findings reveal that transparency in AI use plays a crucial role in maintaining brand authenticity-brands that openly disclose AI involvement reinforce credibility and strengthen consumer trust. When used ethically and responsibly, AI has the potential to enhance rather than undermine authenticity. However, this effect is shaped by factors such as clear communication, consumer awareness, and alignment with brand values..By bridging AI-driven advertising with existing literature on brand authenticity, this research advances the discussion on responsible AI integration in marketing. It highlights the need for clear regulations to prevent deceptive practices and positions AI as a tool for ethical innovation rather than a threat to authenticity.
2025
Sinergie-SIMA Management Conference - Tertiarization & sustainability new challenges for management in the digital era
Artificial Intelligence (AI), brand authenticity, consumer perception, transparency, ethical use of AI, consumer trust
04 Pubblicazione in atti di convegno::04b Atto di convegno in volume
How Artificial Intelligence in Advertising Impacts Consumer Perceptions of Brand Authenticity / Matteucci, Albachiara; Baccelloni, Angelo. - (2025), pp. 561-566. (Intervento presentato al convegno Sinergie-SIMA Management Conference - Tertiarization & sustainability new challenges for management in the digital era tenutosi a University of Genova - Italy).
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11573/1752794
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