New technologies are transforming how companies interact with consumers and promote their products. In this context, virtual influencers (VI), computer-generated personalities designed to mimic humans, have emerged over the last decade. In light of the recent rise of virtual influencers, studies are needed in the literature investigating the effectiveness of VIs in marketing strategies to promote brands and their products. Therefore, adopting the S-O-R theoretical model and on the basis of source credibility theory, this study aims to investigate the relationship between virtual influencers’ credibility and their influence in consumers’ purchase intentions. Furthermore, it will explore whether this relationship is mediated by consumer involvement and the perceived usefulness of virtual influencers’ recommendations. This study extends the scientific literature on the topic of virtual influencers and provides guidance to practitioners on their effectiveness in marketing strategies.
Do virtual influencers really influence consumers’ purchase intentions? / Capone, Veronica; Touti, Magda; Romano, Rosa; Mattiacci, Alberto. - (2025). (Intervento presentato al convegno International Marketing Trends Conference 2025 tenutosi a Venezia).
Do virtual influencers really influence consumers’ purchase intentions?
Veronica Capone
;Magda Touti;Rosa Romano;Alberto Mattiacci
2025
Abstract
New technologies are transforming how companies interact with consumers and promote their products. In this context, virtual influencers (VI), computer-generated personalities designed to mimic humans, have emerged over the last decade. In light of the recent rise of virtual influencers, studies are needed in the literature investigating the effectiveness of VIs in marketing strategies to promote brands and their products. Therefore, adopting the S-O-R theoretical model and on the basis of source credibility theory, this study aims to investigate the relationship between virtual influencers’ credibility and their influence in consumers’ purchase intentions. Furthermore, it will explore whether this relationship is mediated by consumer involvement and the perceived usefulness of virtual influencers’ recommendations. This study extends the scientific literature on the topic of virtual influencers and provides guidance to practitioners on their effectiveness in marketing strategies.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.


