Reflexivity is a meta-cognitive process traditionally applied to the domain of tasks and actions. Although emotions are a significant component of work life, particularly in organizational contexts with high emotional intensity, the application of reflexivity to the emotional domain has received limited attention. To address this gap, this study critically reviews empirical evidence on reflexivity and emotions, aiming to understand the nature of this relationship and its outcomes in the workplace. A systematic literature review on Scopus and PsycINFO databases identified 722 records, resulting in a final sample of 15 studies that met the PICO inclusion criteria and were included. These studies were analyzed according to the role of emotions in the relationship with reflexivity, the level of reflexivity, methods adopted to prompt reflexivity, and the main professional contexts. The findings showed that reflexivity, as a metacognitive competence, affects emotions by considering them as the application domain; while emotions also act as a trigger for reflexivity. The outcomes of this relationship are primarily related to organizational learning and to the workers’ role and identity. Finally, this relationship was more frequently investigated in high-emotion professional contexts and with a focus on specific professional role. The limited number of studies does not allow for generalization of findings. This study contributes to defining the role of reflexivity as a metacognitive competence applicable also to emotions. Developing reflexivity within professional and organizational settings may help professionals regulate their own and other emotions by learning to detect, make sense of, and question, critical emotional episodes.

Reflexivity and Emotions at work: a systematic review / Cova, Eleonora; Farnese, MARIA LUISA. - (2024). (Intervento presentato al convegno XX Congresso Nazionale della Sezione di Psicologia per le Organizzazioni - Immaginazione organizzativa. Ricerca e azione trasformativa. Passato, presente e futuro delle pratiche di Psicologia del Lavoro e delle Organizzazioni tenutosi a Bergamo).

Reflexivity and Emotions at work: a systematic review

Eleonora Cova
;
Maria Luisa Farnese
2024

Abstract

Reflexivity is a meta-cognitive process traditionally applied to the domain of tasks and actions. Although emotions are a significant component of work life, particularly in organizational contexts with high emotional intensity, the application of reflexivity to the emotional domain has received limited attention. To address this gap, this study critically reviews empirical evidence on reflexivity and emotions, aiming to understand the nature of this relationship and its outcomes in the workplace. A systematic literature review on Scopus and PsycINFO databases identified 722 records, resulting in a final sample of 15 studies that met the PICO inclusion criteria and were included. These studies were analyzed according to the role of emotions in the relationship with reflexivity, the level of reflexivity, methods adopted to prompt reflexivity, and the main professional contexts. The findings showed that reflexivity, as a metacognitive competence, affects emotions by considering them as the application domain; while emotions also act as a trigger for reflexivity. The outcomes of this relationship are primarily related to organizational learning and to the workers’ role and identity. Finally, this relationship was more frequently investigated in high-emotion professional contexts and with a focus on specific professional role. The limited number of studies does not allow for generalization of findings. This study contributes to defining the role of reflexivity as a metacognitive competence applicable also to emotions. Developing reflexivity within professional and organizational settings may help professionals regulate their own and other emotions by learning to detect, make sense of, and question, critical emotional episodes.
2024
XX Congresso Nazionale della Sezione di Psicologia per le Organizzazioni - Immaginazione organizzativa. Ricerca e azione trasformativa. Passato, presente e futuro delle pratiche di Psicologia del Lavoro e delle Organizzazioni
04 Pubblicazione in atti di convegno::04d Abstract in atti di convegno
Reflexivity and Emotions at work: a systematic review / Cova, Eleonora; Farnese, MARIA LUISA. - (2024). (Intervento presentato al convegno XX Congresso Nazionale della Sezione di Psicologia per le Organizzazioni - Immaginazione organizzativa. Ricerca e azione trasformativa. Passato, presente e futuro delle pratiche di Psicologia del Lavoro e delle Organizzazioni tenutosi a Bergamo).
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11573/1730416
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