Italian Digital Transformation Team: the relevance of the digital awareness

Our research is aimed at highlighting some key elements of the successful path designed by the Italian Digital Transformation Team. With this goal, we propose a qualitative study. The Italian Digital Transformation Team, appointed in September 2016, is made of professionals with specific technical expertise and important managerial skills. Indeed, a proper approach to the digital transformation cannot be based only on the development of technology but it needs the right competencies. As noted by Nadkarni and Prügl (2021), technology and actor are the two aggregate dimensions of digital transformation. Through the analysis of our case study, we emphasize the relevance of the human capital within the digital transformation that, as already pointed out in the literature, is a phenomenon that interests IT evolution as well as processes, people, policies, and leadership of all organizations around the world, regardless type, size, area of business. In order to implement a suitable digital transformation is essential to develop a proper digital awareness: the boundary between opportunity and abyss of digital transformation passes through the digital awareness that is a key element not yet in-depth considered.