Aim: The aim of this study was to examine, in a sample of nurses, the relationships between the organizational context variables (i.e., workload, interpersonal conflicts, organizational constraints), the burnout, the moral disengagement, and the counterproductive work behaviors (CWB), considering their clinical work setting . Method: A descriptive, correlational study was conducted in a sample of 347 nurses working in different clinical settings in a big university hospital in Central Italy. A self-report questionnaire was used for data collection, using several scales to assess different variables related to the organisational context, the burnout, the interpersonal strain, the moral disengagement, and the CWB. Results: The clinical context was found to influence nurses' organizational wellbeing, which in turn was found to foster CWB. Nurses working in outpatients settings and in day hospitals were those who reported the lowest CWB, in comparison with nurses working in the Emergency Department and in the General Medicine Units. Conclusion: Findings of this study are important for nursing professional chiefs and for any professional involved in the promotion of workers' well-being . Our study findings highlight how the clinical work setting and the organizational context variables can lead to CWB. Researchers and managers should keep these aspects in high consideration due to their influence on the quality of the care delivered.
Obiettivi: L’obiettivo principale di questo studio è stato di valutare le relazioni esistenti tra le variabili del contesto organizzativo (per esempio, carichi di lavoro, conflitti interpersonali, vincoli organizzativi), il burnout, il disimpegno morale e i comportamenti controproduttivi (CWB) degli infermieri, negli specifici ambiti clinici in cui lavorano. Metodo: Uno studio descrittivo correlazionale è stato condotto su un campione di 347 infermieri di diverse realtà operative di una grande struttura ospedaliera universitaria del centro Italia. Per l’indagine è stato utilizzato un questionario composto da scale per la misurazione delle variabili di contesto organizzativo, delle dimensioni del burnout, del sovraccarico relazionale, del disimpegno morale e dei comportamenti contro produttivi. Risultati: Gli ambiti clinici influenzavano il benessere organizzativo vissuto dagli infermieri che, a loro volta, influenzavano l’attuazione di CWB. Le aree ambulatoriali e di day hospital risultavano quelle in cui gli infermieri mettevano meno in pratica i CWB, diversamente da quelle di pronto soccorso e di medicina generale in cui i CWB venivano attuati più frequentemente. Conclusioni: I risultati di questo studio sono importanti per chi si occupa del benessere dei lavoratori e per i dirigenti delle professioni infermieristiche perché mettono in luce quanto gli ambiti clinici e le variabili di contesto organizzativo possano spingere gli infermieri ai CWB. Le variabili di contesto organizzativo devono essere tenute in seria considerazione perché si riflettono sulla qualità delle cure offerte ai malati.
Violare le norme organizzative e sociali nei luoghi di lavoro. Studio correlazionale nel contesto infermieristico / Zaghini, Francesco; Biagioli, Valentina; Caruso, Rosario; Badolamenti, Sondra; Fida, Roberta; Sili, Alessandro. - In: LA MEDICINA DEL LAVORO. - ISSN 0025-7818. - STAMPA. - 108:2(2017), pp. 98-110. [10.23749/mdl.v108i2.5747]
Violare le norme organizzative e sociali nei luoghi di lavoro. Studio correlazionale nel contesto infermieristico
FIDA, Roberta;SILI, ALESSANDRO
2017
Abstract
Aim: The aim of this study was to examine, in a sample of nurses, the relationships between the organizational context variables (i.e., workload, interpersonal conflicts, organizational constraints), the burnout, the moral disengagement, and the counterproductive work behaviors (CWB), considering their clinical work setting . Method: A descriptive, correlational study was conducted in a sample of 347 nurses working in different clinical settings in a big university hospital in Central Italy. A self-report questionnaire was used for data collection, using several scales to assess different variables related to the organisational context, the burnout, the interpersonal strain, the moral disengagement, and the CWB. Results: The clinical context was found to influence nurses' organizational wellbeing, which in turn was found to foster CWB. Nurses working in outpatients settings and in day hospitals were those who reported the lowest CWB, in comparison with nurses working in the Emergency Department and in the General Medicine Units. Conclusion: Findings of this study are important for nursing professional chiefs and for any professional involved in the promotion of workers' well-being . Our study findings highlight how the clinical work setting and the organizational context variables can lead to CWB. Researchers and managers should keep these aspects in high consideration due to their influence on the quality of the care delivered.File | Dimensione | Formato | |
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