Public libraries in the social accountability of local administrations

This work represents a first reflection with respect to certain issues such as: - the importance of social reporting, and in particular the use of the social accountability for public libraries Italian in order to communicate more effectively on the outside their values; being generally recognized the effectiveness of the balance for the purposes of reporting, there does not seem to be any reasons why libraries should not take advantage of such an instrument; - a higher visibility of public libraries, perceived not only by the professionals in the industry, but also by the public administrations, in order to make more significant component the local librarian within the administrations of reference, as agency for change in the community and therefore of necessary service; - analysis of best practices to recognized today, in order to highlight the methodologies and the main features of some excellent Italian examples; - Proposal for a methodology of investigation, through which retrieve the information necessary for the preparation of a social accountability, based on standard can also be used in scope librarian, as ISO 2789, 11620, 16489.