A successful Human-Robot Interaction (HRI) depends on the empathy that the robot has the capability of instantiating on the user, namely through the expression of emotions. In this pilot study, we examined the recognition of emotions being expressed by a service robot in a virtual environment (VE), by university students. The VE was a corridor, neutral in terms of context of use. The robot’s facial expressions, body movements, and displacement were manipulated to express eight basic emotions. Results showed that participants had difficulties in recognizing the emotions (33% of success). Also, results suggested that the participants established empathy with the robot. Further work is needed to improve the emotional expression of this robot, which aims to interact with hospitalized children.
Expression of Emotions by a Service Robot: A Pilot Study / Giambattista, Angela; Teixeira, Luís; Ayanoğlu, Hande; Saraiva, Magda; Duarte, Emília. - 9748:(2016), pp. 328-336. (Intervento presentato al convegno 5th International Conference on Design, User Experience, and Usability, DUXU 2016 Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016 tenutosi a Toronto, Canada nel 2016) [10.1007/978-3-319-40406-6_31].
Expression of Emotions by a Service Robot: A Pilot Study
GIAMBATTISTA, ANGELA
;
2016
Abstract
A successful Human-Robot Interaction (HRI) depends on the empathy that the robot has the capability of instantiating on the user, namely through the expression of emotions. In this pilot study, we examined the recognition of emotions being expressed by a service robot in a virtual environment (VE), by university students. The VE was a corridor, neutral in terms of context of use. The robot’s facial expressions, body movements, and displacement were manipulated to express eight basic emotions. Results showed that participants had difficulties in recognizing the emotions (33% of success). Also, results suggested that the participants established empathy with the robot. Further work is needed to improve the emotional expression of this robot, which aims to interact with hospitalized children.| File | Dimensione | Formato | |
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