This paper, relying on three empirical cases of spending reviews carried out in Europe, investigates how social media has been used to engage citizens in spending review processes. The authors explain the differences in levels of engagement between the use of social media (Web 2.0 tools) compared to traditional Web 1.0 tools. Finally, they discuss how government might genuinely listen to its citizens and work with them.
Public engagement through social media: the spending review experience / Agostino, Deborah; Arena, Marika; Catalano, Giuseppe Pasquale Roberto; Erbacci, Angelo. - In: PUBLIC MONEY & MANAGEMENT. - ISSN 0954-0962. - STAMPA. - 37:1(2017), pp. 55-62. [10.1080/09540962.2016.1249596]
Public engagement through social media: the spending review experience
CATALANO, Giuseppe Pasquale Roberto
;
2017
Abstract
This paper, relying on three empirical cases of spending reviews carried out in Europe, investigates how social media has been used to engage citizens in spending review processes. The authors explain the differences in levels of engagement between the use of social media (Web 2.0 tools) compared to traditional Web 1.0 tools. Finally, they discuss how government might genuinely listen to its citizens and work with them.| File | Dimensione | Formato | |
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Note: http://dx.doi.org/10.1080/09540962.2016.1249596
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