Managing group dynamics with the viable systems approach (VSA): a study on consonance, group cohesiveness, and positive conformity

This dissertation makes an inquiry to the group phenomena from the perspective of the Viable Systems Approach (Golinelli, 2000a, 2000b, 2002, 2005, 2008, 2010, 2011; Barile, 2000, 2006, 2008a, 2009, 2011; Barile et al., 2011). It is specifically focused in concepts like consonance (De Falco and Gatti, 2012), group cohesiveness (Festinger et al., 1950; Forsyth, 2010), conformity (Asch, 1955) and positive conformity, interpersonal attraction (Lott and Lott, 1965), and optimism (Scheier et al., 1994; Seligman, 2006). The empirical research was entirely conducted at the University of Tirana with the students of Organizational Behavior course. The study/experiment has shown that it was possible (.66) to achieve what the author of this thesis calls positive conformity. Also, the study verified that consonance, as one of the most discussed and researched VSA’s concepts, can be used as a valid indicator of group cohesiveness. Another innovative aspect of this dissertation was a new way of measuring consonance, weaving the apperception test with the value test which confirmed to be very effective.