Engineering of knowledge-intensive processes (KiPs) is far from being mastered, since they are genuinely knowledge- and data-centric, and require substantial flexibility, at both design- and run-time. In this work, starting from a scientific literature analysis in the area of KiPs and from three real-world domains and application scenarios, we provide a precise characterization of KiPs. Furthermore, we devise some general requirements related to KiPs management and execution. Such requirements contribute to the definition of an evaluation framework to assess current system support for KiPs. To this end, we present a critical analysis on a number of existing process-oriented approaches by discussing their efficacy against the requirements.

Knowledge-Intensive Processes: Characteristics, Requirements and Analysis of Contemporary Approaches / Di Ciccio, Claudio; Marrella, Andrea; Russo, Alessandro. - In: JOURNAL ON DATA SEMANTICS. - ISSN 1861-2032. - 4:1(2015), pp. 29-57. [10.1007/s13740-014-0038-4]

Knowledge-Intensive Processes: Characteristics, Requirements and Analysis of Contemporary Approaches

Di Ciccio, Claudio;MARRELLA ANDREA
;
Russo, Alessandro
2015

Abstract

Engineering of knowledge-intensive processes (KiPs) is far from being mastered, since they are genuinely knowledge- and data-centric, and require substantial flexibility, at both design- and run-time. In this work, starting from a scientific literature analysis in the area of KiPs and from three real-world domains and application scenarios, we provide a precise characterization of KiPs. Furthermore, we devise some general requirements related to KiPs management and execution. Such requirements contribute to the definition of an evaluation framework to assess current system support for KiPs. To this end, we present a critical analysis on a number of existing process-oriented approaches by discussing their efficacy against the requirements.
2015
Knowledge-intensive Processes; Process Management Systems; Case Management; Process; Flexibility; Process Mining
01 Pubblicazione su rivista::01a Articolo in rivista
Knowledge-Intensive Processes: Characteristics, Requirements and Analysis of Contemporary Approaches / Di Ciccio, Claudio; Marrella, Andrea; Russo, Alessandro. - In: JOURNAL ON DATA SEMANTICS. - ISSN 1861-2032. - 4:1(2015), pp. 29-57. [10.1007/s13740-014-0038-4]
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11573/667226
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