The subject is the de facto diffusion of BELF (Business English as a Lingua Franca) and its impact on globalized business. It is, however, viewed through the lens of interculturality and the perspectives of IIBC (Intercultural and International Business Communication), where global and local scenarios operate in synchronicity, in this case within ABD, Asian Business Discourses. The study is an analysis of a three-day workshop held by a large American multi-national organization-consulting group for human resources professionals in Malaysia, how the situation is managed, affectively and relationally, and how interpersonal dynamics are construed through discourse. Language plays a key role in adjusting the relative power and social distance positioning of the interactants, in enacting face, and more specifically, in performing trust-work, given the communication difficulties encountered in the events. Interculturality and identity issues emerge. Perhaps, the appropriateness and acceptability of North American business cultural and managerial practices, related to access to and the distribution of knowledge, are being challenged in a global context? The approach is blended and multi-layered, using corpus linguistics instruments, the analytical tools of ethnomethodology and conversation analysis, and indispensable ethnographic feedback.

BELF (business English as a lingua franca) and intercultural issues: rapport management in consulting and training encounters in international and local settings / Bowker, Janet. - In: REPÈRES-DORIF. - ISSN 2281-3020. - STAMPA. - 4:(2013), pp. 107-132.

BELF (business English as a lingua franca) and intercultural issues: rapport management in consulting and training encounters in international and local settings

BOWKER, Janet
2013

Abstract

The subject is the de facto diffusion of BELF (Business English as a Lingua Franca) and its impact on globalized business. It is, however, viewed through the lens of interculturality and the perspectives of IIBC (Intercultural and International Business Communication), where global and local scenarios operate in synchronicity, in this case within ABD, Asian Business Discourses. The study is an analysis of a three-day workshop held by a large American multi-national organization-consulting group for human resources professionals in Malaysia, how the situation is managed, affectively and relationally, and how interpersonal dynamics are construed through discourse. Language plays a key role in adjusting the relative power and social distance positioning of the interactants, in enacting face, and more specifically, in performing trust-work, given the communication difficulties encountered in the events. Interculturality and identity issues emerge. Perhaps, the appropriateness and acceptability of North American business cultural and managerial practices, related to access to and the distribution of knowledge, are being challenged in a global context? The approach is blended and multi-layered, using corpus linguistics instruments, the analytical tools of ethnomethodology and conversation analysis, and indispensable ethnographic feedback.
English as a business lingua franca; interculturality; discourse analysis
01 Pubblicazione su rivista::01a Articolo in rivista
BELF (business English as a lingua franca) and intercultural issues: rapport management in consulting and training encounters in international and local settings / Bowker, Janet. - In: REPÈRES-DORIF. - ISSN 2281-3020. - STAMPA. - 4:(2013), pp. 107-132.
File allegati a questo prodotto
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11573/554101
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact