Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called "knowledge workers". In this paper we propose the MailOfMine approach, to automatically build, on top of a collection of email messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities. © 2012 IFIP International Federation for Information Processing.
MailOfMine - Analyzing mail messages for mining artful collaborative processes / DI CICCIO, Claudio; Mecella, Massimo; Scannapieco, Monica; Zardetto, Diego; Catarci, Tiziana. - 116:(2012), pp. 55-81. (Intervento presentato al convegno 1st International Symposium on Data-Driven Process Discovery and Analysis, SIMPDA 2011 tenutosi a Campione d’Italia, Italy nel 29 June 2011 through 1 July 2011) [10.1007/978-3-642-34044-4_4].
MailOfMine - Analyzing mail messages for mining artful collaborative processes
DI CICCIO, Claudio;MECELLA, Massimo;SCANNAPIECO, Monica;ZARDETTO, DIEGO;CATARCI, Tiziana
2012
Abstract
Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called "knowledge workers". In this paper we propose the MailOfMine approach, to automatically build, on top of a collection of email messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities. © 2012 IFIP International Federation for Information Processing.| File | Dimensione | Formato | |
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