Stress and information-communication technologies: from videoterminal to web. [Stress e Information-Communication Technologies: Dal videoterminale al Web]

The relationship between stress and new technologies has always been a vexed question. Sociologists and philosophers say technology is a double edged sword, on one hand it increases the potential of human senses, while on the other hand it forces man to adopt rhythms and conditions not natural but artificial, with consequences for his physical and mental health. Modern Cognitive Ergonomic tries to analyze to technology, interacting with mental functions, causes stress and it tries to offer the most appropriate technological solutions for human work. From our analysis it emerges that the old media have an influence on mood causing episodes of insomnia, irritability, anxiety, etc., even if in a way that cannot be completely evaluated. Contrariwise, a controlled use of the web can improve the communication and the interacting abilities in patients with psychosocial distress and low social skills. Nielsen's Heuristics are a great tool to value methods of informatical and media interfaces.