Mobile computing presents formidable challenges not only to the design of applications but also to each and every phase of the systems lifecycle. In particular, the HCI community is still struggling with the challenges that mobile computing poses to evaluation. Expert-based evaluation techniques are well known and they do enable a relatively quick and easy evaluation. Heuristic evaluation, in particular, has been widely applied and investigated, most likely due to its efficiency in detecting most of usability flaws at front of a rather limited investment of time and human resources in the evaluation. However, the capacity of expert-based techniques to capture contextual factors in mobile computing is a major concern. In this paper, we report an effort for realizing usability heuristics appropriate for mobile computing. The effort intends to capture contextual requirements while still drawing from the inexpensive and flexible nature of heuristic-based techniques. This work has been carried out in the context of a research project task geared toward developing a heuristic-based evaluation methodology for mobile computing. This paper describes the methodology that we adopted toward realizing mobile heuristics. It also reports a study that we carried out in order to assess the relevance of the realized mobile heuristics by comparing their performance with that of the standard/traditional usability heuristics. The study yielded positive results in terms of the number of usability flaws identified and the severity ranking assigned. Copyright 2006 ACM.

Appropriating and assessing heuristics for mobile computing / Enrico, Bertini; Silvia, Gabrielli; Stephen, Kimani; Catarci, Tiziana; Santucci, Giuseppe. - STAMPA. - 2006:(2006), pp. 119-126. (Intervento presentato al convegno AVI '06 - Working Conference on Advanced Visual Interfaces 2006 tenutosi a Venezia nel 23 May 2006 through 26 May 2006) [10.1145/1133265.1133291].

Appropriating and assessing heuristics for mobile computing

CATARCI, Tiziana;SANTUCCI, Giuseppe
2006

Abstract

Mobile computing presents formidable challenges not only to the design of applications but also to each and every phase of the systems lifecycle. In particular, the HCI community is still struggling with the challenges that mobile computing poses to evaluation. Expert-based evaluation techniques are well known and they do enable a relatively quick and easy evaluation. Heuristic evaluation, in particular, has been widely applied and investigated, most likely due to its efficiency in detecting most of usability flaws at front of a rather limited investment of time and human resources in the evaluation. However, the capacity of expert-based techniques to capture contextual factors in mobile computing is a major concern. In this paper, we report an effort for realizing usability heuristics appropriate for mobile computing. The effort intends to capture contextual requirements while still drawing from the inexpensive and flexible nature of heuristic-based techniques. This work has been carried out in the context of a research project task geared toward developing a heuristic-based evaluation methodology for mobile computing. This paper describes the methodology that we adopted toward realizing mobile heuristics. It also reports a study that we carried out in order to assess the relevance of the realized mobile heuristics by comparing their performance with that of the standard/traditional usability heuristics. The study yielded positive results in terms of the number of usability flaws identified and the severity ranking assigned. Copyright 2006 ACM.
2006
AVI '06 - Working Conference on Advanced Visual Interfaces 2006
heuristic evaluation; mobile computing; usability heuristics
04 Pubblicazione in atti di convegno::04b Atto di convegno in volume
Appropriating and assessing heuristics for mobile computing / Enrico, Bertini; Silvia, Gabrielli; Stephen, Kimani; Catarci, Tiziana; Santucci, Giuseppe. - STAMPA. - 2006:(2006), pp. 119-126. (Intervento presentato al convegno AVI '06 - Working Conference on Advanced Visual Interfaces 2006 tenutosi a Venezia nel 23 May 2006 through 26 May 2006) [10.1145/1133265.1133291].
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