The use of the so-called big-data has been growing in the past years while its implication for the analysis appears fragmented across the disciplines. In this study we deeply explore the TripAdvisor source looking at its usefulness for monitoring the characteristics of the Heritage sites. We consider both Colosseum and Pantheon addressing their relevance across the years. At the same time, we deeply investigate the non-positive comments provides by the TripAdvisor’s users searching for fruitful information to improve the management of the Heritage sites.

Using TripAdvisor for monitoring and improving the management of the Heritage sites / Bacchini, Fabio; DI MARI, Fabrizio; Iannacone, Roberto. - In: ECONOMIA DELLA CULTURA. - ISSN 1122-7885. - 1:1(2023), pp. 75-84. [10.1446/107914]

Using TripAdvisor for monitoring and improving the management of the Heritage sites

Fabio Bacchini
Primo
;
Fabrizio Di Mari
Secondo
;
2023

Abstract

The use of the so-called big-data has been growing in the past years while its implication for the analysis appears fragmented across the disciplines. In this study we deeply explore the TripAdvisor source looking at its usefulness for monitoring the characteristics of the Heritage sites. We consider both Colosseum and Pantheon addressing their relevance across the years. At the same time, we deeply investigate the non-positive comments provides by the TripAdvisor’s users searching for fruitful information to improve the management of the Heritage sites.
2023
culture economics; Big Data; TripAdvisor
01 Pubblicazione su rivista::01a Articolo in rivista
Using TripAdvisor for monitoring and improving the management of the Heritage sites / Bacchini, Fabio; DI MARI, Fabrizio; Iannacone, Roberto. - In: ECONOMIA DELLA CULTURA. - ISSN 1122-7885. - 1:1(2023), pp. 75-84. [10.1446/107914]
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11573/1713242
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