In this work, we analyze the different contexts in which one chooses to integrate artificial intelligence into an interface and the implications of this choice in managing user interaction. While AI in systems can provide significant benefits, it is not infallible and can make errors that seriously affect users. We aim to understand how to design more robust human-AI systems so that these initial AI errors do not lead to more catastrophic failures. To prevent failures, it is essential to detect errors as early as possible and have clear mechanisms to repair them. However, detecting errors in AI systems can be challenging. Therefore, we examine various approaches to error detection and repair, including post-hoc estimation, the use of traces and ambiguity, and multiple sensor layers.
To err is AI / Bisante, Alba; Dix, Alan; Panizzi, Emanuele; Zeppieri, Stefano. - (2023), pp. 1-11. (Intervento presentato al convegno CHItaly 2023: 15th Biannual Conference of the Italian SIGCHI Chapter tenutosi a Torino; Italy) [10.1145/3605390.3605414].
To err is AI
Alba Bisante
Conceptualization
;Alan DixConceptualization
;Emanuele PanizziConceptualization
;Stefano ZeppieriConceptualization
2023
Abstract
In this work, we analyze the different contexts in which one chooses to integrate artificial intelligence into an interface and the implications of this choice in managing user interaction. While AI in systems can provide significant benefits, it is not infallible and can make errors that seriously affect users. We aim to understand how to design more robust human-AI systems so that these initial AI errors do not lead to more catastrophic failures. To prevent failures, it is essential to detect errors as early as possible and have clear mechanisms to repair them. However, detecting errors in AI systems can be challenging. Therefore, we examine various approaches to error detection and repair, including post-hoc estimation, the use of traces and ambiguity, and multiple sensor layers.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.