AI-Augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these processes more adaptable, proactive, explainable, and context-sensitive. This manifesto presents a vision for ABPMSs and discusses research challenges that need to be surmounted to realize this vision. To this end, we define the concept of ABPMS, we outline the lifecycle of processes within an ABPMS, we discuss core characteristics of an ABPMS, and we derive a set of challenges to realize systems with these characteristics.
AI-Augmented Business Process Management Systems: A Research Manifesto / Dumas, Marlon; Fournier, Fabiana; Limonad, Lior; Marrella, Andrea; Montali, Marco; Rehse, Jana-Rebecca; Accorsi, Rafael; Calvanese, Diego; De Giacomo, Giuseppe; Fahland, Dirk; Gal, Avigdor; Rosa, Marcello La; Völzer, Hagen; Weber, Ingo. - In: ACM TRANSACTIONS ON MANAGEMENT INFORMATION SYSTEMS. - ISSN 2158-656X. - 14:1(2023). [10.1145/3576047]
AI-Augmented Business Process Management Systems: A Research Manifesto
Marrella, Andrea
;Montali, Marco;Calvanese, Diego;De Giacomo, Giuseppe;
2023
Abstract
AI-Augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these processes more adaptable, proactive, explainable, and context-sensitive. This manifesto presents a vision for ABPMSs and discusses research challenges that need to be surmounted to realize this vision. To this end, we define the concept of ABPMS, we outline the lifecycle of processes within an ABPMS, we discuss core characteristics of an ABPMS, and we derive a set of challenges to realize systems with these characteristics.| File | Dimensione | Formato | |
|---|---|---|---|
|
Dumas_AI-augmented_2023.pdf
accesso aperto
Tipologia:
Versione editoriale (versione pubblicata con il layout dell'editore)
Licenza:
Creative commons
Dimensione
300.96 kB
Formato
Adobe PDF
|
300.96 kB | Adobe PDF |
I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
