Development and results of the meta-process organisational intervention evaluation interview for organizations

Research goals and theoretical background: The participatory process of organizational interventions requires the active involvement of organizational key stakeholders that form a steering group that drives all aspects of the interventions. The steering group is in charge of: a) determining how initiatives may be planned and implemented; b) monitoring the progress of implementation; c) planning the evaluation of initiatives (Cox et al., 2000). Despite this crucial role, there is a lack of studies exploring the perceptions of key stakeholders in order to understand how they have worked to design and implement the organizational intervention. Evaluation of organizational interventions should include process evaluation as it allows to gain insight into the complex processes of organizational interventions and may be used to develop supportive activities to ensure successful implementation of the intervention (Nielsen & Randall, 2013). In the present study, we will present the results of a meta-process evaluation interview dedicated to organizational key stakeholders, which has been developed on the five-stage model of organizational interventions (Nielsen et al., 2010). Methods: The present study involves the members of the steering group of an healthcare organisation composed by three hospitals, which is conducting an organizational intervention aimed to promote employees’ well-being. A semi-structured interview based on the model of organizational interventions has been developed. The completion of the interviews is planned in the period November/December 2021. Interviews will be conducted online and audiorecorded and data collected will be analysed through NVivo. A codebook based on the model of organizational interventions will be developed in order to analyse the data. We will use a template analysis to analyse the interviews. Results: We will present results based on the template analysis technique. Results will be analysed through five main stages according to the model used: preparation, preliminary assessment, in depth assessment, action planning, and implementation and evaluation. Conclusions: This study contributes to advance the knowledge about evaluation of organisational interventions to better understand how the sensemaking of steering group members influence how they design and implement an organizational intervention. Moreover, the interview developed will also be useful for organizational psychologists’ practitioners who act as project champions, or are involved as consultants in organizational interventions. Practitioners could use the interview in order to gain relevant information about the project which can ensure the organizational intervention success.