The biggest business process management problems of our time

In their contributions to the first edition of the Workshop on BPM Problems to Solve before We Die, the authors identified nine problems. We categorise them along three levels: the event level, the process level, and the enterprise level. The event level is where detailed information on process activities resides. The second level is that of the individual processes. Multiple processes subsequently make up the top level of the enterprise. We introduce each of the corresponding problems within this categorization.