This paper aims at combining literature on service ecosystems and sustainability in order to deal with the emerging conceptualization of sustainable service ecosystems. To reach this goal, a literature review on both sustainability and service ecosystem, and the analysis of these two topics in tourism-based and destination management literature has been conducted. Following the results of literature review, a theoretical multi-level model of a tourism-based sustainable service eco-system has been provided. The model consists of meta-, macro-, meso-, and micro-level in order to highlight the way each of the actors shaping these levels can affect the sustainability of a service ecosystem. The result of our research paves the way for further investigation, both on the theoretical and on the empirical side.

New trends for service eco-systems analysis, a ‘sustainable’approach. Implications for destination management / Tregua, Marco; Carrubbo, Luca; Iandolo, Francesca; Cosimato, Silvia. - (2016), pp. 691-711. (Intervento presentato al convegno XXVI Annual Reser Conference tenutosi a Napoli).

New trends for service eco-systems analysis, a ‘sustainable’approach. Implications for destination management

Francesca Iandolo;Silvia Cosimato
2016

Abstract

This paper aims at combining literature on service ecosystems and sustainability in order to deal with the emerging conceptualization of sustainable service ecosystems. To reach this goal, a literature review on both sustainability and service ecosystem, and the analysis of these two topics in tourism-based and destination management literature has been conducted. Following the results of literature review, a theoretical multi-level model of a tourism-based sustainable service eco-system has been provided. The model consists of meta-, macro-, meso-, and micro-level in order to highlight the way each of the actors shaping these levels can affect the sustainability of a service ecosystem. The result of our research paves the way for further investigation, both on the theoretical and on the empirical side.
2016
XXVI Annual Reser Conference
Service eco-system, Sustainability, Destination management, Sustainable service ecosystem, Multi-level
04 Pubblicazione in atti di convegno::04b Atto di convegno in volume
New trends for service eco-systems analysis, a ‘sustainable’approach. Implications for destination management / Tregua, Marco; Carrubbo, Luca; Iandolo, Francesca; Cosimato, Silvia. - (2016), pp. 691-711. (Intervento presentato al convegno XXVI Annual Reser Conference tenutosi a Napoli).
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11573/1507691
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