Abstract: Reputation is a socially mediated form of knowledge. In social psychology it has been studied with reference to different social actors (individuals, brands, cities, etc). However, the social-psychological conceptualization of city reputation lacks a consensual definition. This research aims to operationally define city reputation, via the construction and validation of the City Reputation Indicators (CRIs). The first and preliminary study (N = 62) defines the underlying dimensions via six focus groups held in two Italian cities that differ in terms of their political/administrative and socio-demographic features. The second study (N = 362) tests the properties of CRIs via a survey administered in Rome. Results show a first validation of the 12 CRIs’ scales, which represent a basic tool for the assessment of people’s perception of a city. Theoretical and applied implications are discussed, as well as development perspectives for improvements.
City Reputation Indicators (CRIs): measuring inhabitants’ city representation / Indicadores de Reputación Urbana: midiendo la representación de una ciudad en sus habitantes / Bonaiuto, Marino; Ariccio, Silvia; De Dominicis, Stefano; Fornara, Ferdinando; Molinario, Erica; Troffa, Renato; Wang, Haoxing. - In: PSYECOLOGY. - ISSN 2171-1976. - 10:1(2019), pp. 31-87. [10.1080/21711976.2018.1545348]
City Reputation Indicators (CRIs): measuring inhabitants’ city representation / Indicadores de Reputación Urbana: midiendo la representación de una ciudad en sus habitantes
Bonaiuto, Marino;Ariccio, Silvia;De Dominicis, Stefano;Fornara, Ferdinando;Molinario, Erica;Troffa, Renato;Wang, Haoxing
2019
Abstract
Abstract: Reputation is a socially mediated form of knowledge. In social psychology it has been studied with reference to different social actors (individuals, brands, cities, etc). However, the social-psychological conceptualization of city reputation lacks a consensual definition. This research aims to operationally define city reputation, via the construction and validation of the City Reputation Indicators (CRIs). The first and preliminary study (N = 62) defines the underlying dimensions via six focus groups held in two Italian cities that differ in terms of their political/administrative and socio-demographic features. The second study (N = 362) tests the properties of CRIs via a survey administered in Rome. Results show a first validation of the 12 CRIs’ scales, which represent a basic tool for the assessment of people’s perception of a city. Theoretical and applied implications are discussed, as well as development perspectives for improvements.File | Dimensione | Formato | |
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