Older people’s attitude towards mobile communication constitutes a privileged perspective for analyzing domestication processes of digital technologies. By means of a qualitative case study conducted in Italy, we study older users’ motivations and usage practices. We focus on perceptions of mobile phones, adoption and domestication of mobile phones, as well as on usage skills. Participants, aged 60 to 95 years old, typically started to make use of mobile telephony in mid 1990 s and they mainly described a utilitarian approach to the mobile device even though there are cases of anthropomorphization. With a variety of profiles, from assisted to advanced users, those not having smartphones sometimes see touchscreen as challenging. They describe different learning strategies, which are shaped by personal interests. Finally, some participants adopt more sophisticated devices while others decide to slow down their relationship with mobile phones.

Older people's attitude towards mobile communication in everyday life. Digital literacy and domestication processes / Comunello, Francesca; Mulargia, Simone; Belotti, Francesca; Fernández-Ardèvol, Mireia. - 9193(2015), pp. 439-450. ((Intervento presentato al convegno 1st International Conference on Human Aspects of IT for the Aged Population, ITAP 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015 tenutosi a usa nel 2015 [10.1007/978-3-319-20892-3_43].

Older people's attitude towards mobile communication in everyday life. Digital literacy and domestication processes

Comunello, Francesca;Mulargia, Simone;Belotti, Francesca;
2015

Abstract

Older people’s attitude towards mobile communication constitutes a privileged perspective for analyzing domestication processes of digital technologies. By means of a qualitative case study conducted in Italy, we study older users’ motivations and usage practices. We focus on perceptions of mobile phones, adoption and domestication of mobile phones, as well as on usage skills. Participants, aged 60 to 95 years old, typically started to make use of mobile telephony in mid 1990 s and they mainly described a utilitarian approach to the mobile device even though there are cases of anthropomorphization. With a variety of profiles, from assisted to advanced users, those not having smartphones sometimes see touchscreen as challenging. They describe different learning strategies, which are shaped by personal interests. Finally, some participants adopt more sophisticated devices while others decide to slow down their relationship with mobile phones.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11573/1028954
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