Perception and evaluation of the quality of life in Florence, Italy

Series: Best Cases II, Social Indicators Research Series, vol. 28 Abstract. In 2003, the City of Florence (Italy) in conjunction with the Department of Statistics of the University of Florence conducted a research project regarding the citizens’ perception and evaluation of the quality of life (QOL) in the city of Florence. The focus of the study was to identify residents’ needs and develop programs and policies to enhance their QOL. The study also attempted to develop specific and innovative indicators of QOL aimed at measuring and assessing the levels of suitability of the living conditions that the city of Florence offers to its inhabitants. The author shows mainly the methodological procedure aimed at developing these innovative indicators.