In today s economic scenario, disruptive events challenge organizations, threatening their functionality and business performance. Previous studies have investigated the abilities of organizations to be prepared for, respond to, and overcome disruptive events, devising resilience as a consequence of a disaster and the mitigation strategies used (Jia et al., 2020). The COVID-19 pandemic (WHO, 2020a, 2020b) at the beginning of 2020 had a massive impact on the economy and society worldwide. The first stage of the COVID era, named by the literature as the Emergency phase (Barcellini et al., 2020; Cobianchi et al., 2020), saw the lockdown of several countries, with the consequent enforced closure of schools and businesses. Most firms had to shut down their public outlets and plants to allow social distancing, causing enormous economic damage (Bagnoli et al., 2021; Massaro et al., 2021). Several organizations were forced to find new ways and business models (Bagnoli et al., 2018, 2020, 2021) not to stop their activities and to maintain relations with their stakeholders, especially clients. New business models and customer habits have arisen (Bagnoli et al., 2021). The business disruptions, the closure of schools and kindergartens and the need for children to employ online and distance learning proved to have a massive impact on people in general, but especially on women (Paoloni et al., 2021). Starting from this premise, our paper wants to investigate the effects on relational capital employed by Small and Medium Enterprises (SMEs) to cope with the existence of COVID-19 and the enforced regulations, with a particular reference to female enterprises.
Virtual relations and value creation for female enterprises during the Covid-19 pandemic era / Paoloni, Paola; Dal Mas, Francesca. - (2022), pp. 575-589. - COLLANA DI RAGIONERIA ED ECONOMIA AZIENDALE.
Virtual relations and value creation for female enterprises during the Covid-19 pandemic era
Paoloni, Paola;
2022
Abstract
In today s economic scenario, disruptive events challenge organizations, threatening their functionality and business performance. Previous studies have investigated the abilities of organizations to be prepared for, respond to, and overcome disruptive events, devising resilience as a consequence of a disaster and the mitigation strategies used (Jia et al., 2020). The COVID-19 pandemic (WHO, 2020a, 2020b) at the beginning of 2020 had a massive impact on the economy and society worldwide. The first stage of the COVID era, named by the literature as the Emergency phase (Barcellini et al., 2020; Cobianchi et al., 2020), saw the lockdown of several countries, with the consequent enforced closure of schools and businesses. Most firms had to shut down their public outlets and plants to allow social distancing, causing enormous economic damage (Bagnoli et al., 2021; Massaro et al., 2021). Several organizations were forced to find new ways and business models (Bagnoli et al., 2018, 2020, 2021) not to stop their activities and to maintain relations with their stakeholders, especially clients. New business models and customer habits have arisen (Bagnoli et al., 2021). The business disruptions, the closure of schools and kindergartens and the need for children to employ online and distance learning proved to have a massive impact on people in general, but especially on women (Paoloni et al., 2021). Starting from this premise, our paper wants to investigate the effects on relational capital employed by Small and Medium Enterprises (SMEs) to cope with the existence of COVID-19 and the enforced regulations, with a particular reference to female enterprises.File | Dimensione | Formato | |
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