MEMON LUBRICANTS: HIRING A SALES PERSON

The case focuses on the predicament of Aamir Raheem, the founder and owner of Memon Lubricants, a dealership for Shell Pakistan, in Sukkur. Aamir needed to make some managerial decisions to improve the process for recruiting salespersons for his new dealership branch, located in Khairpur, which is at31 km from Sukkur. Given the constraints of a tight budget, availability, and the need to complete the recruitment quickly, Aamir had to adopt a better recruitment process than the one he had used when hiring employees at his first branch (at Station Road, Sukkur). Aamir was faced with various challenges, including (1) identifying the knowledge, skills, and attitude he needed to look for in potential salespersons; (2) encouraging the appropriate candidates to apply for the job opening; and (3) improving the process to be followed for recruitment. The case is focused on the evaluation of various alternatives in order to meet Memon Lubricants’ staffing requirements.