The role of technology for building resilience thinking in corporate governance

Nowadays, the growing complexity of social systems and the faster technological evolution makes central the concept of resilience, defined as the ability of an organization to bounce back in the face of disturbance, the ability to persist in facing a black swan. In this regard, the Viable Systems Approach (VSA), with its conceptualization of information variety, highlights the importance of requalification of knowledge endowment owned by an organization, in order to adapt and absorb the variability of its internal and external environment. In this scenario, the technology and, in particular, the application of ICT tools (e.g., Big Data Analytics), also in the area of corporate governance, could enrich the information variety of subjects involved, lending them resilient thinking. The key to achieving resilience is not much in people or technology itself but in the capability to harmonically combine both in a coherent whole.