MailOfMine aims at automatically building a set of workflow models - which represent the artful processes behind knowledge workers' activities - on top of a collection of email messages. Such models formalize the unspecified agile processes that workers autonomously perform: because these models aren't defined a priori by experts but are rather inferred from real-life scenarios, they're guaranteed to respect true workflow executions. Moreover, knowledge workers can share, compare, and preserve such models to put in evidence their best practices and thus benefit the entire business.

Mining Artful Processes from Knowledge Workers' Emails / DI CICCIO, Claudio; Mecella, Massimo. - In: IEEE INTERNET COMPUTING. - ISSN 1089-7801. - 17:5(2013), pp. 10-20. [10.1109/mic.2013.60]

Mining Artful Processes from Knowledge Workers' Emails

DI CICCIO, Claudio;MECELLA, Massimo
2013

Abstract

MailOfMine aims at automatically building a set of workflow models - which represent the artful processes behind knowledge workers' activities - on top of a collection of email messages. Such models formalize the unspecified agile processes that workers autonomously perform: because these models aren't defined a priori by experts but are rather inferred from real-life scenarios, they're guaranteed to respect true workflow executions. Moreover, knowledge workers can share, compare, and preserve such models to put in evidence their best practices and thus benefit the entire business.
2013
declarative workflow models; electronic mail; mining methods and algorithms; process mining; text mining; workflow management
01 Pubblicazione su rivista::01a Articolo in rivista
Mining Artful Processes from Knowledge Workers' Emails / DI CICCIO, Claudio; Mecella, Massimo. - In: IEEE INTERNET COMPUTING. - ISSN 1089-7801. - 17:5(2013), pp. 10-20. [10.1109/mic.2013.60]
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